Easy Switchvox Click-2-Call with Desk Phone and Softphone
Adding Agent Pause/Resume IVR to Digium’s Switchvox
Let Digium’s Switchvox agents pause queue activity, and specify there reasons using the Switchboard.
Switchvox Tracking Down Missed Calls
Get notifications of unanswered calls with your Digium Switchvox.
Call Monitoring with Switchvox
With the Call Monitor feature, you can silently listen in on another extension’s current call. For example, if you define *92 as the Call Monitor feature code, dialing *92202 will listen in on 202’s call without either party knowing. While monitoring a call you can switch to different modes, if…